Frequently asked questions

Choose your dates on the Availability & booking page and send the enquiry form. Within 24 hours you receive a personal quote by email. If you are happy with it, we send the invoice. Once paid, your stay is confirmed.

The nightly rate depends on the season: €160 in July and August, €130 in June and September, €100 in May and October and €90 from November to April. On top of that there is a one-off €90 final cleaning, €35 administration fee and €10 per person for the linen package. See Prices for all details.

Yes, the deposit is €300. It is refunded after your stay once the penthouse has been checked.

Cancellation is free of charge up to 30 days before arrival. If you cancel 14 to 29 days before arrival, you get 50% back; after that no refund is possible. We recommend travel insurance.

Certainly. Send us your dates via the contact form and we will make you an offer.

No. There is no tourist tax in the Comunitat Valenciana (as of October 2026).

Up to six people. There are two bedrooms with a double bed and one with two single beds.

Yes. You can request a cot and high chair, and there are games and beach gear.

Yes, the 85 m² roof terrace is just for you, with lounge set, sunbeds, dining table and outdoor shower.

Yes, in every room. There is heating for the cooler months too.

Yes, fast Wi-Fi throughout the penthouse. You will find the login details in the apartment.

Yes. The lift takes you to the front door and the penthouse comes with a private parking space.

Unfortunately not.

Not inside. Smoking in the penthouse is not allowed.

Check-in is from 15:00 and check-out by 10:00. Earlier or later is sometimes possible by arrangement.

Our local contact meets you on arrival. Under Spanish law we register a valid ID document for every guest on arrival.

Let us know in advance and we will arrange it. Late check-in costs €25.

Take the rubbish to the bins outside the complex, do the washing-up, leave used towels and bedding in the bathroom and switch off lights and air conditioning. We take care of the final cleaning.

Yes, there are two free city bikes. Mention it in your enquiry and they will be ready for you.

Mid-stay cleaning is not included, but can be arranged on request for an extra charge.

Our local contact helps with anything urgent. We share the contact details with you after booking. In an emergency, always call 112.

The beaches of Torre de la Horadada are about 4 km away: 8 to 10 minutes by car or around fifteen minutes by bike. See all beaches.

Not necessarily. The town centre with shops and restaurants is a ten-minute walk away and the free bikes get you to the sea in no time. For trips to Cartagena, Murcia or the golf courses, a hire car is handy.

Región de Murcia International (RMU), about 40 minutes away. Alicante (ALC) is 55 to 60 minutes. More on Getting here.

Yes, supermarkets, bakeries and restaurants are within walking distance, and there is a market in town on Friday mornings.

In Alicante, in the Comunitat Valenciana. The Murcia region begins right next to the town, at San Pedro del Pinatar.

Some 2,600 hours of sunshine a year and mild winters: January averages 16 °C in the daytime, August 29.5 °C. See the weather by month.

No, swimming is prohibited in both salt lakes. You admire them from the shore. See Torrevieja.

Plenty: from Cartagena and Murcia to the palm groves of Elche. See our written-out day trips.