Before You Book

Is Penthouse Pilar suitable for families?

Yes! With three bedrooms, two bathrooms, and a safe, quiet environment, it’s perfect for families. We also offer free bikes and a rooftop terrace for all ages to enjoy.

How many guests can the apartment accommodate?

The penthouse comfortably sleeps up to 6 guests.

Are pets allowed?

No, unfortunately pets are not allowed inside the apartment.

Do I need a car during my stay?

Not necessarily. Shops, restaurants, the beach, and the village center are all within walking or cycling distance. However, a car can be convenient for exploring the wider region.

Is there private parking?

Yes, you have access to a designated parking spot just outside the complex.

At the Property

What amenities are included?

The apartment includes fast Wi-Fi, air conditioning, smart TV, a full kitchen, washing machine, a rooftop terrace with lounge, sunbeds and shower, plus access to a shared Zen-style pool.

How do the roller shutters work?

Each room has manual roller shutters. Simply pull the strap slowly to raise or lower them fully.

Is there a coffee machine?

Yes, there is a Dolce Gusto coffee machine. You’ll need to bring or buy compatible pods.

Can I relax on the rooftop terrace during my stay?

Yes, the rooftop terrace is accessible to guests and offers a beautiful space to unwind. With comfortable seating and views over the area, it's the perfect spot for morning coffee or a sunset moment. Please be mindful of other guests who may also use the space.

What are the rules for using the pool?

The shared pool is available for relaxation and light swimming. Please shower before entering, supervise children at all times, and avoid loud noise or diving. Pool hours generally follow daylight hours. Always follow posted community guidelines for everyone’s comfort.

Check-in & Check-out

What are the check-in and check-out times?

Check-in is from 15:00 and check-out is by 10:00.

How do I check in?

You'll meet our local contact upon arrival. All guests are required to present valid ID for registration under Spanish law.

What if I arrive late at night?

Late check-in is possible, but please inform us in advance so we can make the necessary arrangements.

Can I request an early check-in or late check-out?

We’ll do our best to accommodate your request, depending on availability. Please contact us in advance.

 
 

Slow mornings, sun-drenched afternoons, and peaceful evenings — Penthouse Pilar isn’t just a place to stay, it’s a feeling to return to.

 
 

During Your Stay

What is the Wi-Fi network and password?

Network: PenthousePilar
Password: WelcomePilar

How do I use the Smart TV?

Connect the TV to the Wi-Fi and use your own streaming apps via the smart interface or your mobile device.

Where can I rent bikes?

We offer two bicycles free of charge. Let us know in advance, and our keyholder will prepare them for you.

Can I use the BBQ?

There is currently no BBQ at the property.

Where can I dispose of my trash?

There are public trash bins just outside the complex. Please take out all trash before check-out.

Support & Emergencies

What should I do in case of emergency?

Call 112 for emergency services (police, ambulance, fire). For non-emergencies, contact our local keyholder.

Who do I contact if something breaks or doesn’t work?

Reach out to our local contact, Genesis Sanchez, who is available to help with urgent issues during your stay.

Is there a nearby pharmacy or clinic?

Yes, there’s a pharmacy in the village center and a public medical center nearby (Centro de Salud, Av. Felipe VI 91.5).

Is there a supermarket close by?

Yes, there are several supermarkets and bakeries within walking distance from the apartment.

After Your Stay

Do I need to clean before I leave?

Please remove all trash, wash any dishes, and place used towels and linens in the bathroom. This helps us prepare the space for future guests.

When do I get my security deposit back?

If no damage is found, your refundable security deposit will be returned within a few days after check-out.

Can I leave the keys somewhere if I check out early?

Yes, place the keys in the designated postbox and lock it using the combination provided.

Discover quick answers to common questions about your stay at Penthouse Pilar

Frequently Asked Questions

Where can I see more photos of the property?

Explore each room, the rooftop, and outdoor areas in detail. → Visit the Casa page

What are the house rules and check-in steps?

From arrival info to Wi-Fi, find it all in our guest guide. → View the Digital Guide

What is there to do in the area?

Beaches, nature parks, markets and more — we’ve mapped it out. → Discover the surroundings

How much does it cost and what’s included?

No hidden charges. See our full rate breakdown and inclusions. → Check Pricing & Fees

Who are the owners of Penthouse Pilar?

Meet Linda, Ivry and their daughters — and the story behind this stay. → Read our story

  • Family Friendly

    With three bedrooms and safe surroundings, the penthouse is ideal for families with kids of all ages.

  • Prime Location

    Nestled in sunny Pilar de la Horadada, just minutes from beaches, restaurants, and local charm.

  • Luxury Comfort

    Enjoy stylish design, spacious interiors, and modern amenities — all curated for a carefree stay.

  • Personal Hosting

    Hosted with care by Linda & Ivry — personal contact, clear rules, and a warm welcome every time.